Practical guides for patients, families & caregivers.
Practical articles and checklists to help you organise healthcare information, prepare for appointments and discharge, and coordinate support for yourself or someone you love. General, non-clinical information, available to everyone.
From the blog
Latest guides.
New practical guides on insurance, records, second opinions, recovery and caring for family in the UAE.
Healthcare agencies for international patients in the UAE: 5 types of help compared
Hospital offices, insurers, medical tourism agencies, patient advocates and independent navigators: who does what, and how to choose.
Medical tourism in Dubai: what to expect, what it costs and how to stay safe
What health tourism in Dubai actually involves, how to compare costs fairly, and the safety checks worth making.
Patient support programme in the UAE: what it includes, how it works and what it costs
What patient and family journey support covers, what a first call is like, and how fees and packages work, without the mystery.
Moving to the UAE with a health condition: how to keep your care continuous
Records, medication rules, insurance waiting periods and finding specialists: a checklist for expats and families.
The UAE healthcare system explained: regulators, insurance and finding your way
Who regulates care, how insurance works, public and private providers, and how a typical journey unfolds.
How international patients can get medical treatment in the UAE: a complete guide
Every step from first enquiry to follow-up at home: records, visas, costs, insurance, companions and aftercare.
Resources
Complex Care
Making difficult journeys understandable.
How to organise medical records across providers
A simple system that makes every appointment easier.
New to the UAE: understanding how healthcare works here
A plain-language orientation for new residents.
How international patients can get medical treatment in the UAE: a complete guide
Every step from first enquiry to follow-up at home: records, visas, costs, insurance, companions and aftercare.
Healthcare agencies for international patients in the UAE: 5 types of help compared
Hospital offices, insurers, medical tourism agencies, patient advocates and independent navigators: who does what, and how to choose.
Medical tourism in Dubai: what to expect, what it costs and how to stay safe
What health tourism in Dubai actually involves, how to compare costs fairly, and the safety checks worth making.
Moving to the UAE with a health condition: how to keep your care continuous
Records, medication rules, insurance waiting periods and finding specialists: a checklist for expats and families.
The UAE healthcare system explained: regulators, insurance and finding your way
Who regulates care, how insurance works, public and private providers, and how a typical journey unfolds.
Second medical opinion in the UAE: how to get one
Who to ask, what to send, what insurance may cover and what to do if opinions differ.
Insurance claim rejected or pre-approval denied in the UAE?
A step-by-step way to find the reason, gather documents and escalate in Dubai or Abu Dhabi.
Your medical records in the UAE: copies, NABIDH and Malaffi
Where your health information lives, how to request copies and what the shared exchanges mean.
Patient navigator, advocate or concierge: what is the difference?
Who does what in the UAE, who is paid by whom, and how to choose honestly.
Resources
Families & Caregivers
Supporting the people coordinating care.
Supporting a parent in Dubai when you live abroad
How to stay informed and organised from a distance.
Caregiver overwhelm: small steps that make a big difference
Practical ways to share the load and stay organised.
Patient support programme in the UAE: what it includes, how it works and what it costs
What patient and family journey support covers, what a first call is like, and how fees and packages work, without the mystery.
How to prepare for a specialist appointment in Dubai
A one-page plan for before, during and after, whether you go alone or with family.
Choosing home care for an elderly parent in the UAE
Nurse, carer or helper? What each can do, the questions to ask and the red flags.
Managing care across several specialists: a simple system
A one-page care map, a shared log and a clear owner, so nothing falls between providers.
Resources
Recovery & Continuity
Guiding the journey beyond discharge.
Leaving hospital: the questions to ask before discharge
A calm checklist for patients and families preparing for the move home.
Planned surgery in the UAE: the admin checklist
Insurance, paperwork, family roles and recovery set-up, in the order you will need them.
Home physiotherapy and nursing after hospital in the UAE
How to arrange it, how to check a provider is licensed, and what to agree in writing.
Resources
Alison’s Insights
Practical insight from healthcare operations.
Articles provide general, non-clinical information only and are not medical advice.
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