Patient & Family Journey Support · Dubai & Abu Dhabi · Mon–Fri 9–6, Sat 10–2
AAHC — AA Health Central
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Founder · Patient & Family Journey Support

MeetAlison Aranha.

I founded AA Health Central’s Patient & Family Journey Support service after 15 years working in healthcare operations and administration across the UAE, the USA and Europe. I saw how patients and families could be left coordinating appointments, records, insurance queries and follow-up while already dealing with a difficult healthcare situation. The service provides practical, non-clinical help with those details, so patients and families feel more organised and supported through their healthcare journey.

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Portrait of Alison Aranha
Alison Aranha, founder of AA Health Central, on how we support patients and families in Dubai and Abu Dhabi.

In Alison’s words

“Appointments, records, insurance queries and follow-ups can take time and attention during illness or recovery. We help bring structure and continuity to these practical details, so patients and families can focus on health, recovery and each other.”

Alison’s background

Experience across healthcare systems.

Alison’s career spans hospitals, government organisations and private healthcare centres, where she has created and improved clinical and administrative processes and streamlined patient care pathways. This experience has given her a practical understanding of how healthcare systems work, how services connect, and where communication or coordination gaps can leave patients and families unsure about what happens next.

She now brings that experience to patients and families: helping identify gaps, clarify priorities and next steps, and coordinate practical support across providers and stakeholders. She brings an independent patient-and-family perspective, helping people feel heard and supported while clinical advice and decisions remain with their healthcare professionals.

  • BSc Human Biology (Honours), Magna Cum Laude
  • 15 years across the UAE, USA and Europe
  • Experience with diverse patient populations

Values

What we stand for.

These values guide how we support patients and families.

01CompassionEvery journey is personal, and so is our support.
02IntegrityProvider options guided by your individual needs, preferences and circumstances.
03TrustConfidential, consistent and reliable.
04ClarityPlain language and clear next steps.
05Ethical PracticeHonest about what we do, and what we don’t.
06PartnershipWorking alongside patients, families and providers.

Our purpose

Purpose

Help patients and families feel supported, informed and in control.

Vision

Become the UAE’s most trusted Patient Journey Partner.

Mission

Simplify healthcare journeys through practical support and trusted coordination.

Book a free introductory call

You don’t need to have everything figured out before you contact us.

Start with a free 15–30 minute initial conversation. We’ll listen to what’s happening, explain how we may be able to support you and answer your questions.